Inputs & Touchpoints
Email Intake
Self-Service Portal
Satair Market
↓
AI Orchestration
ACE AI Orchestrator
LLM Service
Session Manager
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Agent Tools
Ticket Tool
SAP Lookup
Knowledge Tool
Case History
Response Draft
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Human in the Loop
Human Agent Review
↓
Core Systems
Freshdesk
SAP-RPR
SAP-AP1
Symbio
LILLY
Click "Run Demo" to begin
Scenario: AOG spare parts request from Lufthansa Technik
Agent Activity Log